Have you ever tried to get a new patient appointment with a primary care doctor? This is an exceptionally hard task these days. According to Merritt Hawkins, the average wait time for a new patient appointment with a primary care doctor is 24 days, up from 18.5 days in 2014. In Rhode Island, the wait is much longer. We’ve heard of patients quoted a six month wait period before they can see a doctor as a new patient!
Nowadays almost everyone texts. But, if you ask your friend whether or not they can text their doctor, you will probably get a confused and befuddled stare back. The question you should be asking is, “Why can’t you text your doctor?”
At Direct Doctors, and Direct Primary Care practices like ours across the country, texting is common. We organize our practice so that we do not overbook ourselves with patients. We do this by cutting out the insurance and staffing middleman so that our time and your money goes directly to the doctor-patient-relationship. When primary care doctors like us aren’t overworked and overwhelmed all the time with seeing 25 patients per day for 7-10 minutes each, we can take time to answer your questions by text, email, private portal, and cell!
Lauren Hedde, DO and Mark Turshen, MD are Family Physicians and Founders of Direct Doctors, Inc. a Direct Primary Care Practice.